Class is cancelled... Not online!

A student in my Collaborative Communities class who teaches online, and is obviously, an online student wrote this in her weekly reflections... 

"As an instructor, I want to structure my class so that the students still have a life. As a student, I want to have a life. What is the best balance between discussion (and requiring students to participate throughout the week) and allowing students the flexibility they need and want from an online class?"
 
Here was my response with some added thoughts which came to me after I sent her the original response...

You have pointed out one of the difficulties of teaching online. We cannot just put a note on the door and say "Class is cancelled today." And I do understand that everyone needs a life.

This class (Collaborative Communities) is a little different in terms of expectations because we are trying to build the habits needed to be a successful online instructor after this course most of you will be doing the practicum. The instructor habits we want to instill in this course have everyone online and visible more than the students have to be in a regular class.

I have taught online for 11 years. I have been through a separation, then later a divorce. My mother died unexpectedly two years ago and my father has advanced Alzheimer's. Even though he is in a care facility it takes a lot of my time. So... how do I keep up with my duties and have a life (or a crisis). First of all in a worst case scenario I would first contact my incredible boss and friend Joan Vandervelde at UW-Stout for my courses there. She would post a note in my courses and then she would cover my discussions or ask another instructor to do so. A good choice for that coverage would be my co-author Lisa Chamberlin. I haven't ever had to ask either of them to do that but I know it is possible. I would handle other institutions for whom I work in a similar way.

At a crisis time, I would try to use my online time very judiciously, read the Q&A's to check for issues if I don't have time for anything else. I would read at least Q&A forums in every class every day. No matter what else is going on I stay current on email because I use my phone for emails.  Even in a crisis I would look at my email. Emails requiring a response I don't have time for right away get marked as Unread.

Sometimes I tell students by email or announcement about an issue, and sometimes I don't. I will say though that even in very serious times I have found that finding a quiet spot for just 30 minutes and checking the discussion boards gives me some peace and normality.

As a student all you need to do is tell the instructor the issue and I think all/most of them would waive deadlines or participation requirements. As an instructor you do what you can, or what you really have to do, and let the rest wait. There does come a time when you have to get caught up though. The longer you let it wait the more challenging it becomes to get caught up.

There is another discussion to be had about participation requirements in general and offering alternatives, that will be another posting.

Deeper conversations online than face-to-face

Today I expressed the opinion on Twitter that conversations and connections made in online classes are deeper and more layered than those which occur in face-to-face classes. Not only do I believe this strongly based on my experiences in online education as a student, designer, and instructor over the last 13 years but I have comments from many, many students to back this assertion up. I think a discussion of how and why this occurs may require more than one blog post so consider this the start of a conversation. Conducted online... hmmm

Let me start with that hmmm. Whomever is reading this post is now part of a conversation which I very likely never would have had in person. In fact this morning's Twitter exchange with two other educators would never have happened face-to-face, I have never been to the institutions represented by those in the conversation. Online you can connect with people you never would meet IRL (in real life). Online classes bring together a more diverse population than happens in most face-to-face settings. My student population in any particular class might inhabit 3, 4, or more countries all around the globe. Their ages, backgrounds, and culture are usually very diverse. The only thing they have in common is an interest in the topic being studied and an Internet connection.

Deeper conversations occur because of the tools we use in online courses. First picture a traditional classroom. The instructor has a set amount of time for the instructional activities and student questions before students set off for the next class. If Student A asks a question which takes 15 minutes of the discussion time then other members of the class may not get to ask their question at all. Or perhaps they ask it after class where they may get a hurried response other students do not hear and do not benefit from as part of the learning environment.

In an online asynchronous discussion every student can ask questions and get answers from the instructor. Other students can be a part of the discussion of all of those questions. The discussion occurs over a long period of time, such as a week, which allows time for further thought, research, and formulation of well-considered answers and responses. This deepening of the response is something I rarely experienced in face-to-face classes but it is a very regular part of discussions in my online classes. 

I am going to post this and start the conversation. In the meantime I am going to mull the other points rattling around in my brain. I am also going to gather quotes from students about how connected they feel to other students and instructors in online courses. This conversation is likely going to take some time. No bell is going to ring to stop the conversation at the end of a class session. That's not the way conversations happen online.