Begging for communication

Can I just say... I hate to beg. Does anyone really like to beg someone for communications? Probably not, but it is becoming a real pet peeve with me.

Several business people I have been dealing with... Well let's just say I believe if they want my business they will provide some service and will communicate with me. I shouldn't have to keep asking and begging for the information I want/need to move forward with a business arrangement. Grrr

And as an online instructor I shouldn't have to beg students to communicate with me. A couple of recent instances have me really perplexed. I wasn't sure one student was getting my messages. In my emails I said, please let me know if you are getting my messages. Can I be more clear than that? I expect you to reply. I shouldn't have to tell you to reply, as a matter of courtesy a student should say "Thank you I got your message about blah and I understand/will do the following..." I am very prompt at returning student emails... they should promptly let me know they got my message.

In another case a student let me know after a multi-week disappearance from an online class that they had a medical issue. Unless you are in a coma, please ask someone to open your email and send a quick message to the instructor letting them know there is a medical emergency. In this case the medical issue wasn't an emergency at all and the student could have advised me about the need for an extension of due dates. However since the student did not contact me in advance or at any time during the several weeks of absence nor were there replies to my messages asking if there was a problem, I had no choice but to apply the late policy.

Communication is a two-way street. Students have a responsibility to communicate with instructors. And instructors have a responsibility to reply in a prompt, informative manner. Making me beg repeatedly to find out if the student is getting my messages offering technical assistance so I know if the help worked just ticks me off. And I end up writing a blog posting! In this case I guess the ignorance lies with the online student population. Hopefully the following plainly stated message helps dispel that ignorance: Students... you have a responsibility to communicate with the online instructor!

Circles

I feel like the world runs in circles of late, or perhaps it is just my online world. Someone posts a link, I retweet it on Twitter, then suddenly someone new is following me. I posted a message about a web design class I am auditing and suddenly a web designer group was following me. Goodness, it was just one post, and if you read it, I am just taking a class. I am certainly not a web designer.

The other day I created a podcast with an audio version of a course announcement. Nothing exciting and it was clearly labeled Precourse Welcome (wow, sounds fascinating!) yet within a few hours someone had found it and wanted to be my 'friend' on the podcast site. How does someone find a podcast called Precourse Welcome and decide it is so appealing they want to be a friend... Sorry "Uncle Sid" but I didn't think this was a close enough tie to form a relationship with you!

When I do find something worthy of sharing then I go through my own little set of circles to share with all. A few family and many of my co-workers are on Twitter so I tweet the find. Then if it is a good one, I share on Facebook where more family and friends will see it. Of course there are some family and friends who... *gasp* are not on Twitter or Facebook... So I email it or text it to those folks or make a phone call... good grief!

Sometimes the communication circle feels a bit more like a noose than a group hug! Remember in the old days, you wrote a letter, put it in the mailbox. It took days, maybe weeks to update people and share news. Now, if I am without my phone for an hour and don't answer a text immediately I get messages like,

• Are you all right?
  
• Do I need to come check on you?
  
• Where have you been?
  
• Are you getting a massage?
  
• Are you mad at me?
  
• Where ARE you!?"

Outside my circle of well-meaning/caring friends and family with whom I am connected on a minute-by-minute basis, today's communication methods are even more dizzying. Today's finds were Cloudworks and Google Wave (which isn't even available yet but I am signed up for it.) I have more ways to communicate with people than I can keep track of, and everyday there are more to try out. I have been trying to keep my Delicious account up-to-date. My rationale is I can send students to it to look for resources, but the honest-to-goodness truth is, I need it to keep track of all these sites for myself!

I had set up my new Acer purchased in July so it would keep track of all my login information in Firefox. However, the Acer had serious issues and had to be returned to Costco... who handed me over $600 in cash no questions asked BTW! Once again I had to go through all the circular motions of setting up a machine. Updating Windows... restart... more updates... restart... download AVG anti-virus... download new updates... restart. ARGH! And then I had to start saving my logins all over again. I don't even pretend to remember them all now, I can't! This is just another area where I have become ignorant, I knew the logins at one time... but I can't keep them all in my head any longer.

My head just keeps spinning and I continue to be ignorant! Till later!

P.S. Stay tuned, I have more to say about paper constipation. That idea garnered some interesting examples to share with others!